This portfolio presents Julio Rodriguez's confirmed resume information in a professional online format. Visitors can review his healthcare leadership background, ask questions grounded only in the approved resume details, and request direct contact or a meeting.
Healthcare experience across patient access, care coordination, case management, dermatology support, and operational leadership.
Leadership scope including staff supervision, training, patient flow support, audit readiness, and high-volume service environments.
AI-guided answers that stay within the confirmed details already included in Julio's resume materials.
Current profile
Julio brings 10+ years of healthcare experience, bilingual service in English and Spanish, and systems familiarity including Salesforce, CARES, EPIC, eClinicalWorks, EMR systems, and Microsoft Office.
Professional summary
Results-oriented healthcare operations leader with 10+ years of experience in healthcare, including patient access, care coordination, site support, and high-volume service delivery. His resume highlights staff supervision, patient flow optimization, scheduling and timesheet management, regulatory readiness, documentation standards, and bilingual service in English and Spanish.
Education and languages
University of Phoenix
Languages
English and Spanish
Contact
Featured experience
The sections below summarize the confirmed information currently included in Julio's resume, with an emphasis on healthcare leadership, patient access, coordination, and service operations.
Care Manager Navigator
New York, NY
Conducts comprehensive assessments to identify patient needs, risks, and barriers to care for high-risk members.
Develops individualized, member-centered care plans and coordinates medical, behavioral, and social services.
Guides patients through appointments, transportation, outreach, EMR documentation, and follow-up education.
Lead Patient Access Representative, Dermatology
Miami, FL
Led 7 business associates and supported front-end operations for 9 dermatology providers across two sites.
Reduced patient wait times by at least 25% while supporting 50+ patients per day.
Supported audit readiness, inventory coordination, site issue resolution, and collected more than $7,000 per month in balances.
Case Manager / Health Navigator
New York, NY
Completed intakes, assessments, service plans, and referrals for high-risk and underserved populations.
Coordinated medical and non-medical services and facilitated transitions of care from hospitals and rehabilitation settings.
Escorted clients to appointments and supervised 3 peer educators while collaborating with community agencies.
Early careers
Julio's early career spans healthcare, municipal finance, retail banking, insurance, and store operations. Across these roles, the approved resume confirms experience in registration, payments, cash controls, customer service, documentation, inventory, reporting, and front-line operational support.
| Organization | Title |
|---|---|
| Boutique Ahlang | Operations Manager |
| State Farm | Insurance Agent |
| SunTrust Bank | Head Bank Teller |
| Sovereign Bank | Head Bank Teller |
| Citizens Bank | Bank Teller |
| City of Miami | Accounting Clerk |
| Elmhurst Hospital | Emergency Room Registration Clerk |
AI resume assistant
This assistant answers questions using only confirmed information already included in Julio's resume. If a question falls outside the approved details, it will respond conservatively and direct visitors to request contact or a meeting.
Contact request
Visitors can prepare a direct email request to Julio by completing the fields below. The portfolio will open an email draft addressed to Julio with the submitted details.
Meeting request
Visitors who want to discuss an opportunity can prepare a meeting request email with their preferred timing and context.